Management of ChangePrepare a report for the senior management of an Essay

Management of ChangePrep be a report for the senior management of an organisation of your choice identifying an agendum for a management of change programme - Essay ExampleThe role of a leader and communication will be taken into account to quail resistance to change and speed the process of change.Prescription for change High rates of its development, great volumes of currency receipts have an active influence on various sectors of economy that promotes formation of hotel industry. The most well known Hotel chains are Hilton, Radisson, Sheraton, Crowne Plaza, Holiday Inn and Ramada, Concord, and Ritz. The development of hotel industry is a current need. The record of development of various hotel corporations, as a rule, testifies, that the take aim of profit is a result of quality service. The main objective of hospitality operator is to maintain the level of service quality and develop strategies to improve their services.The geological formation under analysis is Hilton hotel chain. It should be noted that hotels and environments have a two-way reciprocal relationship. On the hotshot hand, hotels are open to, and dependent upon, the social and physical environment that surrounds them. Hotels need financial resources and political legitimacy (a set of laws by which to operate) provided by outside institutions and governments (Hayes, Ninmeier, 2003). Customers are significant members of the environment. And intimacy and technology are also a part of the environment they are produced by other actors in the environment and purchased by the organization as educated labor or as pure fellowship assets.Organizational environments change includes changing knowledge and technology, new values, new markets, and changes in the international distri barelyion of wealth. Environmental change is a main cause of organizational failure. As environments change, they pose new problems for managers of organizations. New knowledge, for instance, can invalidate the existi ng knowledge of an entire hotel industry. When environments become turbulent, complex, and resource constrained, the knowledge and skills that Hilton hotels once possessed can become useless, and even a hindrance to change.Hilton hotels will acquire new knowledge and technology, and employ these assets in production quickly. From a Hilton management standpoint, technology is a major environmental factor that continually threatens existing arrangements. At times, technological changes overtake so radically as to constitute a technological discontinuity, a sharp break in industry practice that either enhances or destroys the competence of firms in an industry. Fast-changing technologies, such as information technology, pose a particular threat to organizations. To ensure customer satisfaction Hilton hotels should implement and develop new system based on Web services. It is not a unique and a new form of service (some hotel chains have already used this service, but still it is one of the most beneficial area for attracting a new customers). The idea of web-enabling Hilton hotels is to provide hotel management companies with the tools they need to compete more e efficaciously and to grow their businesses successfully. With the help of Internet Hilton hotels, known for its patchy supply chain and bungling circulation processes, will have the possibility to improve efficiency, inventory, audit control and to denigrate infrastructure and operation costs by web-enabling their business online. Internet will support the hotel industry to be better equipped to handle business desires, stipendiary attention to clients needs, competitors and